Investor’s Choice Property Management
Current Tenants
Current Tenant Resources
Login to Buildium to make rent payments, view payment history and view lease documents.
Thinking of moving? You must give at least 60 days notice before your move-out date.
Submit maintenance requests/concerns here. You can expect to hear from us within 24 hours. In the event of flooding, please click the “urgent” button when completing the form.
Let us know if anything is affecting the reasonable enjoyment of your unit.
All other items that do not fall into the above categories.
Buildium FAQs
Can I access the resident site from a mobile device?
The resident site is fully mobile responsive, and you can access it from any desktop or mobile device.
How do I update my contact information?
To update your contact information. Log in to the resident site and click on your name in the top right corner of the window if you are on a desktop. If you are on a mobile device, click the menu at the top right. Then click “my account”. On this page you can change your contact information and add or edit it as an emergency contact.
Where do I find my lease information?
Once you are logged into the resident site, your lease information can be found right on the dashboard towards the bottom of the page.
How do I edit or cancel a scheduled payment?
To edit or cancel scheduled payments, navigate to the payments page and click the “Edit” text link on the payments grid in the “Scheduled” payments section.
How do I make a one-time payment?
To make a one-time payment, you can either click “make a payment” right from the dashboard, or you can navigate to the “payments” page from the menu. From the payments page, you can make one-time payments, set up auto payments, and view all previous transaction/payment history. Click make a payment. Select amount. Choose the current balance or select another amount and type in the desired amount to be paid. Select payment method. Either credit card or Bank account. Fill out the required credit card or banking information. Fill out the billing address. You can choose to save payment information for later by checking the box below the billing address section. Select a date for the payment to be scheduled. Note, if you would like to schedule the payment for a future date, you will need to make the payment via bank account. Credit card payments will be made immediately.
How do I schedule a payment for a future date?
Click make a payment. Select amount. Choose the current balance or select another amount and type in the desired amount to be paid. Select a bank account as the payment method. Note, if you would like to schedule the payment for a future date, you will need to make the payment via bank account. Credit card payments cannot be scheduled for a later date. Fill out the required banking information. Fill out the billing address. You can choose to save payment information for later by checking the box below the billing address section. Select a date for the payment to be scheduled. Type in the date or click the calendar icon to select a future date.
How do I set up an automatic payment?
To set up an automatic payment, you can either click “set up autopay” right from the dashboard, or you can navigate to the “payments” page from the menu. From the payments page, you can make one time payments, set up auto payments, and view all previous transaction/payment history. Click “set up autopay”. Enter an amount to pay. Select payment method. Autopay is now available via bank account (EFT) or credit card. Fill out the required checking or savings bank account information or credit card information. You can choose to save payment information for later by checking the box below the billing address section. Fill out the billing address. Select a date for the payment to be scheduled. Type in the date or click the calendar icon to select a future date. Select the frequency at which you would like these payments to be made. You can choose from: Daily/Weekly/Every two weeks/Monthly/Every two months/Quarterly/Every six months/Yearly.
How do I edit or cancel an automatic payment?
To edit or cancel automatic payments, navigate to the payments page and click the “Edit” text link on the payments grid in the “Scheduled” payments section.
Areas We Serve
We provide property management services in Durham and Clarington regions:
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